Did you know the Plan-Do-Check-Act (or PDCA) cycle is the correct methodology to follow when solving problems and managing changes? The PDCA cycle is an ordered sequence of four stages, which will take a process condition from “problem-found” to “problem-solved.” This interactive online course provides an overview of the PDCA cycle used as a continual improvement procedure, promoting the dominion of the tools needed for solving problems and managing changes. This course will define the phases of PDCA, explain how to use it as a continual improvement procedure, and list the benefits of implementing PDCA into your processes.
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Rosaida Cestari has a Bachelor of Science in Metallurgy and Materials Science Engineering from the Illinois Institute of Technology. She has over thirty-five years of experience in the Quality field of mass production companies. Mrs. Cestari’s expertise lies in developing quality systems under ISO 9001. She is a leader in problem-solving and process improvement techniques.Rosaida is skilled in Advance Product Quality Planning (APQP) process, Failure Mode and Effects Analysis (FMEA), and control plans. She is currently developing training material to standardize processes and improve efficiency.
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