What does it mean to be a leader? In today's workplace, it means communicating effectively with your team, building trusting relationships using active listening techniques, showing empathy and compassion, and knowing how to give and receive constructive feedback. In this interactive online course, we discuss techniques for creating great leaders and important strategies to strengthen communication in your team.

By the end of this course, you will be able to

• Discuss the necessity of effective verbal and written communication skills
• Recall the importance of relationship building and active listening techniques
• Discuss the importance of adapting communication styles for different audiences
• List ways leaders can elevate their empathy and compassion in the workplace
• Recall tips leaders can use in giving and receiving constructive feedback