Microsoft Teams Shifts (2024)

Effectively manage team schedules with Microsoft Teams Shifts, a powerful tool for organizing and coordinating work shifts. In this course, Microsoft-certified trainer Jennifer Buchholz will guide you through the essential features of Teams Shifts, from navigating the interface to creating and managing schedules. You’ll learn how to set up groups, assign shifts, and adjust views to monitor team coverage. Additionally, Jennifer will demonstrate how to use key tools such as shift sharing, approving time, and modifying settings. Whether on desktop or mobile, you’ll discover how to handle shift requests, clock in and out, and make real-time adjustments. By the end of this course, you’ll have the skills to confidently set up and manage schedules using the Microsoft Teams Shifts app.

Topics covered include: 

• Navigating the Shifts interface in Teams 
• Creating schedules 
• Setting up and managing groups 
• Adding and copying shifts 
• Assigning shifts 
• Modifying shifts by adding activities and notes 
• Reassigning shifts and dealing with overlapping shifts 
• Sharing the schedule with the team 
• Using shift management tools 
• Adding and approving requests in the desktop app 
• Modifying settings  
• Adding requests, clocking in and out, and changing shifts from the mobile app